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Operational Policies

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  1. Member Services
  2. Operational Policies

Operational Policies

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201 Application for Membership and Electric Service(link is external)

202 Temporary Services(link is external)

203 Right of Way Easement(link is external)

204 Meter Requirement(link is external)

205 Transfer of Service(link is external)

206 Distribution Line Extension to Residential Customers(link is external)

207 Service to Permanent Residence(link is external)

208 Commercial and Industrial Service(link is external)

209 Security and Street Light Installation and Repair(link is external)

209A Municipality Agreement(link is external)

209B Security Light Agreement(link is external)

209C Special Outdoor Lighting Agreement(link is external)

210 Underground Facilities Residential & Commercial(link is external)

211 Relocation of Electric Facilities(link is external)

212 Damage to Facilities(link is external)

213 Customers’ Equipment on Cooperative’s Poles(link is external)

214 Meter Testing--Residential & Commercial(link is external)

215 Meter Errors or Other Billing Discrepancies(link is external)

216 Meter Fraud(link is external)

217 Unauthorized Connection of Service(link is external)

218 Mobile Home Parks(link is external)

219 Billing and Collection Procedures(link is external)

219A Collection of Delinquent Accounts(link is external)

219B Aid To Construction Contract(link is external)

220 Cooperative Credit(link is external)

221 PrePay Metering(link is external)

222 Trustees and Employees Meter Testing(link is external)

223 Subdivisions(link is external)

224 Discontinuance or Suspension of Electric Service for Reasons Other Than Nonpayment of Service Bill(link is external)

225 Quality of Service Policy(link is external)

226 Deceased Account Holder(link is external) 

227 Interconnection Procedures for DG Systems.pdf

Schedule of Fees(link is external)

Schedule of Rules and Regulations(link is external)

EEO Policy Statement(link is external)

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Contact Info

Joe Wheeler EMC

25700 Ala. Hwy 24

PO Box 460

Trinity, AL 35673

Our Mission

To safely provide our members with electric service at the lowest possible cost, consistent with sound business practices.

©2023 Joe Wheeler EMC. Powering Your Future.

  • Home
  • Contact Us
    • Office Locations
    • Press Room
    • Text/Email outage
    • Download the JWEMC App
  • About Us
    • Our History
    • Careers
    • Our Mission
    • JWEMC Board of Trustees
    • Annual Report
  • Member Services
    • Services
      • Comprehensive Services
    • Residential Service
      • Residential Rates/Fees
      • PrePayGo
      • Residential Policy
      • Subdivisions Power Policies
      • Smart Meter FAQ
      • Mobile Home Policies
    • Commercial/Non-Residential Service
      • Commercial/Non-residential Rates/Fees
      • Commercial/Industrial Power Requirements
      • Incentives for Electric Technologies
    • Policies
      • Operational Policies
      • Engineering Diagrams
      • Temporary Service
      • Right of way
      • Medical Priority Procedures
  • Safety
    • Electrical Safety Checklist
    • Electrical Safety Quiz
    • Storm Center
  • Community
    • Youth Tour
    • Scholarships
    • The Seven Cooperative Principles
    • Green Power
    • Safety City
    • About Touchstone Energy
    • Co-op Connections
    • Operation WARM
  • Partners
    • TVA
    • NRECA
    • AREA
    • Wheel Basin Natural Gas
    • Alabama Living Magazine
    • Touchstone Energy
  • Pay Your Bill
  • Flash Fiber